When you’re in the market for an HVAC contractor, the process can become quite vexing. After all, you need to find a company that you can fully trust with essential systems that ensure a high level of home comfort. Our goal here is to make the process easier for you by providing a few simple tips.
Ask Around for Recommendations
If you can get a recommendation from someone you know — family member, friend, or co-worker — your search may be over only a few moments after it’s begun. This is definitely the first step you should take.
Check Out Referrals
The first time you contact a new contractor, ask for a list of referrals of past clients. You can receive a fair sampling by choosing one or two letters from the alphabet, and then asking for referrals with last names that correspond to your choices.
Ensure NATE Certification
NATE (North American Technician Excellence) certification provides testing on technicians to ensure vast knowledge of various HVAC systems and topics. If a potential company doesn’t utilize certified technicians, go somewhere else for service.
Make Sure They’re Attentive
While it’s true that HVAC contractors typically have a lot of customers to deal with at any given time, that’s certainly no excuse for providing bad service. You should always expect to be treated respectfully and responded to in a timely manner.
Check on Industry Knowledge
We’re not talking about basic industry knowledge — every HVAC company will obviously employ technicians who know their jobs. What you should look for, though, is a contractor that keeps up with evolving technology and techniques.
Take a Look at the BBB Website
The Better Business Bureau website is a great way to get a feel for the quality of an HVAC contractor. You can use the site to check out a company’s ratings and see how they handled any complaints against them.
For more expert advice on how to find a reputable HVAC contractor, or any other home comfort concerns, contact the professionals at Air Assurance. We’ve been serving the needs of Broken Arrow and the surrounding area since 1985.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC contractors and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
Credit/Copyright Attribution: “PeteLinforth/Pixabay”