Furnaces

Installing a New Furnace? Questions to Ask Your HVAC Contractor

Installing a New Furnace? Questions to Ask Your HVAC Contractor

If you’re planning on installing a new furnace or air conditioner, arm yourself with these questions to ask your HVAC technician before the installation process begins.

  • Are you licensed and insured? Ask for the contractor’s license number and verify it with the Oklahoma Construction Industries Board. Then, ask whether the contractor has liability and worker’s compensation insurance. Odds are the job will go smoothly, but just in case, insurance guarantees you are not responsible for any accident or injury.

  • Are you NATE certified? While you certainly want a contractor who is licensed and insured, take it one step further by asking about North American Technician Excellence (NATE) certification. This is the only third-party certification program for HVAC technicians recognized across the industry.

  • Can you give me references and a written bid? Check with references and compare bids from three or more contractors before making your choice.

  • How will you size my new furnace? If the contractor says they plan on installing a new furnace based on square footage alone, look elsewhere. This inaccurate rule of thumb won’t provide the accurate sizing you need for efficient performance and maximum home comfort. Formal calculations are found in Manual J, and that’s what you want your contractor to refer to when sizing your new HVAC equipment.

  • Are there any rebates available? Many companies consider this a hassle. Paperwork, delayed payment, etc can deter them from doing the right thing. Always ask or do your research. WIth the many rebates available currently, you can purchase higher efficiency units at the same cost as the lower efficient units for the same net cost!

  • What energy efficiency should I choose? Discuss all your options with the contractor and figure out your return on investment for more costly but also more efficient furnaces so you can make an informed decision.

  • What about warranties? Compare warranty options between units. Get any guarantees from the contractor in writing.

  • Will someone come and inspect my system? It’s common practice for the contractor to revisit your home about one month after installation to verify the furnace is working correctly.

  • What maintenance should I perform? Taking good care of your furnace after it’s installed will help it perform efficiently and last years longer. Learn about changing the filter and sign up for a maintenance agreement.

Air Assurance is a reputable, affordable contractor in Broken Arrow. To start the process of installing a new furnace, contact us today.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). 

Image courtesy of Shutterstock